Privacy policy

Privacy Policy

This Privacy Policy describes how shortcutx.co (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you visit or make a purchase from shortcutx.co (the “Site”), in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable laws.

Contact Information

If you have questions about this Privacy Policy, our data protection practices, or wish to make a request or complaint, please contact us at:

Email: contact@shortcutx.co

Address:
2 Gambas Crescent
Nordcom II, #01-35
Singapore 757044

Personal Data We Collect

When you interact with our Site, we may collect the following categories of personal data.

Device & Usage Information

Purpose:

To ensure the Site functions correctly, improve performance, and analyze customer behavior.

Examples:

  • IP address

  • Browser type and version

  • Time zone

  • Cookies and tracking data

  • Pages or products viewed

  • Search terms and browsing interactions

Collection method:

Automatically collected via cookies, pixels, log files, and similar technologies.

Order & Customer Information

Purpose:

To process orders, receive payments, arrange shipping, communicate with you, provide customer support, prevent fraud, and (where consented) send marketing communications.

Examples:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party payment providers)

Collection method:

Provided directly by you during checkout or customer support interactions.

Purpose of Use (PDPA)

Under the PDPA, we collect, use, and disclose personal data for purposes that a reasonable person would consider appropriate, including to:

  • Fulfil and manage orders

  • Process payments and deliveries

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and misuse

  • Communicate promotions, updates, and offers (with consent)

  • Comply with legal and regulatory obligations

Consent

By using our Site, placing an order, or submitting your personal data, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us. Withdrawal of consent may affect our ability to provide certain services.

Disclosure of Personal Data

We may disclose your personal data to trusted third parties strictly for business purposes, including:

  • Shopify, which powers our ecommerce platform

    https://www.shopify.com/legal/privacy

  • Payment gateways, logistics partners, analytics providers, and advertising partners

We may also disclose personal data if required by law, regulation, court order, or government authority.

Marketing & Advertising

With your consent, we may send marketing communications or show relevant advertisements based on your interactions with our Site.

We use services such as:

  • Google Analytics

  • Meta (Facebook) Ads

  • Shopify Audiences

You may opt out of targeted advertising via:

  • Facebook: https://www.facebook.com/settings/?tab=ads

  • Google: https://www.google.com/settings/ads/anonymous

  • Digital Advertising Alliance: https://optout.aboutads.info/

Cookies

Cookies are small files stored on your device to enhance browsing experience and site functionality.

We use cookies to:

  • Enable checkout and account features

  • Remember preferences

  • Measure website performance

  • Support marketing and analytics

You may manage or disable cookies through your browser settings. Note that disabling cookies may affect certain site features.

Learn more: https://www.allaboutcookies.org

Protection & Retention of Personal Data

We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, misuse, or disclosure.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

Access & Correction (PDPA Rights)

Under the PDPA, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Withdraw consent for use of your data

Requests can be made by contacting us using the details above.

Minors

Our Site is not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors.

International Transfers

Your personal data may be stored or processed outside Singapore, including by Shopify and its service providers. Where this occurs, we ensure that appropriate data protection standards are in place in accordance with PDPA requirements.

Do Not Track

We do not alter our data collection practices in response to “Do Not Track” browser signals, as no consistent standard exists.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Updates will be posted on this page.

Complaints

If you have concerns about our handling of personal data, please contact us first. If unresolved, you may lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore.

Last updated: 06 January 2026